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Privacy Policy

1. INFORMATION OF THE OWNER 

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identification data of the Owner are set out below:
 

Web: https://www.aquentus.com/

Owner: Aquentus, S.L. (hereinafter Aquentus)

Address: C/Francisco Vitoria, 7, Madrid 28007.

C.I.F: B13906482

Telephone:+34 644 860 828

Email:info@aquentus.com

Registration data: Registered in the Commercial Registry of Madrid, Volume 45428, Folio 1, Inscription 1, Sheet M799091.
 

2. PRIVACY POLICY.

Aquentus is committed to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by Aquentus implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data is processed as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. Aquentus does not control the content of third-party websites nor accepts any responsibility for the content or privacy policies of these websites.

3. PRIVACY ISSUES
 

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, we offer you the following information about the processing of personal data that you may provide us:
 

Who is responsible for the processing of your data?
 

Aquentus. Our data is at the top of this legal notice: 
 

  • We process the information provided to us to provide and bill our services and products.

  • If you give us your consent, we can also process your data to send you information about products, services or activities.

 
How long will we keep your data?

The personal data provided will be kept for the time strictly necessary. That is, as long as you are a user of our services or want to continue receiving information. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

For users who register on our website to leave that comment (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.
 

What legitimacy do we have to process your data?
 

  1. The basis of the legitimacy of the processing of Personal Data will be that resulting from the contractual or pre-contractual relationship, the employment relationship, or any other relationship that is required for the processing of data, such as express consent.
     

It will be understood that the information sent by minors under 14 years of age has been sent with the consent of their legal representatives. If not, the legal representative must inform us as soon as possible.

   2. Compliance with applicable laws or execution of a contract. In specific circumstances, we may need to process your personal data to comply with a relevant law/regulation, or to perform our obligations under a contract to which you are subject.

 To whom will we communicate your data?

The data will not be communicated to any third party. 

Transfer or communication of personal data.

Aquentus informs you that the personal data or information provided by the person interviewed, surveyed or who has responded to forms, will not be transferred to third parties, except by legal obligation.

 What rights does the user have and how to exercise them?

 Any user has the right to obtain confirmation as to whether or not we are processing their personal data.

  • They also have the right to withdraw the consent previously given.

  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • In certain circumstances, interested parties may request the limitation of the processing of their data; In this case, we will only keep them for the exercise or defense of claims.

  • In certain circumstances and for reasons related to their particular situation, the interested party may object to the processing of their data. In this case, we will stop processing them, except for compelling legitimate reasons or the exercise or defense of possible claims.

  • Interested persons also have the right to the portability of their data.

  • Finally, interested parties have the right to file a claim with the competent Control Authority.

 You can exercise the above rights by sending us a letter and attaching a copy of a document that identifies you to our address or email (which appears at the beginning of this Legal Notice).
 

 How have we obtained your data?
 

To browse Aquentus you do not need to provide any personal data, except in the following cases, always voluntarily and not necessarily in all fields: 

  • By contacting through the contact forms or sending an email (name and surname, email, telephone, IP address)

  • When commenting on an article or page (name and surname, or alias)

  • By voluntarily completing the email field after completing a survey. As this field can identify you, the fields that you may have filled out in the survey. If you do not complete it, the surveys are anonymous (email and survey fields).

  • When completing the contact fields to download certain content available on the website (name and surname, email, telephone, company, position)

 Obtaining personal data in interviews and surveys

This data collection is carried out through personal interviews and online surveys. Occasionally also through other information collection techniques (e.g. focus groups, participation in tests or studies, etc.). User participation is always voluntary and explicit.

 All data collected is voluntary and refers to personal and professional information of the person  interviewed/surveyed, such as: 

  • In the case of personal interviews, age, place of birth, studies completed, jobs held, current professional situation, etc.

  • In the case of online surveys, sector of activity, type of position held, existence of children, years of professional experience, opinion on certain professional aspects, etc. 

No data classified as “Sensitive” will be collected according to European data legislation (General Data Protection Regulation or GDPR), except in the case in which the person interviewed judges that such data is relevant in their case, which communicate spontaneously and voluntarily and give explicit consent to do so. 

What data do we process?

The data we process ranges between the following categories:

  • Identification data.

  • Postal or electronic addresses.

  • Other information is requested in our forms.

The data is limited since we only process the data necessary to provide our services and manage our activity.

 For what purpose do we process your data?

We detail below the purposes of data processing:

Aquentus will process and collect the data obtained in interviews, surveys, and other techniques to develop studies, analyzes and programs aimed at the professional development of our clients, as well as management and consulting services related to these activities.

 In the case of interviews, surveys and other techniques where appropriate, the data provided individually will not be used and if this happens, complete anonymity of the same will be ensured, as well as no specific information that allows identify them. 

 

 Aquentus explicitly states that the data will not be used to send any form of third-party advertising.

4. WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in Article 32 of the RGPD, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee confidentiality, permanent integrity, availability and resilience of treatment systems and services.

Some of these measures are:

  • Information on data processing policies for staff.

  • Making periodic backups.

  • Data access control.

  • Regular verification, evaluation and assessment processes.

5. EXCLUSION OF LIABILITY

Aquentus acts with the greatest possible diligence so that the data and information offered on its website are updated at all times. However, in the event of a possible lack of updating or any involuntary error, it is not responsible for this, reserving the right to modify this content at any time. Aquentus will not be responsible for the information that may be obtained through links included on the website.

Commercial relations between clients will be governed by the general conditions that, if necessary, would be established by Aquentus in a specific document for this purpose, or for specific agreements that may be agreed with clients.

6. COMMERCIAL INFORMATION AND ADVERTISING POLICY.

Aquentus hereby undertakes not to carry out misleading advertising. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the Website, produced as a consequence of incomplete maintenance and/or updating of the information contained, will not be considered misleading advertising. in these sections. Aquentus, as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.

Aquentus undertakes not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce. For these purposes, all information sent to Aquentus clients that has the purpose of maintaining the existing contractual relationship between the client and Aquentus, as well as the performance of information tasks and other activities of the client, will not be considered commercial communication. service that the client has contracted.

In the case of receiving communications by these means (emails, automated form response messages, and other communication systems) we inform you that the messages are directed exclusively to the recipient and may contain privileged or confidential information. If it's not you. The indicated recipient is notified that unauthorized use, disclosure and/or copying is prohibited under current legislation.

In accordance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and Directive 2002/58/EC, we inform you that in the event that you do not wish to receive communications and information of a commercial nature through this electronic communication system, please indicate it to us by this same means, indicating in the subject LOW COMMUNICATIONS so that your personal data can be removed from our database. Your request will be actioned within 10 days from its submission. In the event that we do not receive an express response from you, we will understand that you accept and authorize our company to continue making the aforementioned communications.

7. CONDITIONS OF SALE

If a user or potential client is interested in Aquentus services, they must contact us through the contact forms for each service made available to them, call us by phone or write us an email.

Once your registration for an event, training or service is confirmed, the corresponding payment will be made through commonly accepted payment methods.

Once payment has been made, no refunds will be accepted, unless the event is canceled by Aquentus, for any reason, in which case the payment would be returned in full to the participants. Aquentus reserves the right to cancel the event with due notice, without needing to justify cause, without giving the participants the right to any type of compensation, once their registration money has been returned.

8. CONDITIONS OF USE. JURISDICTION AND APPLICABLE LAWS.

The use of this website implies full acceptance of the terms of this legal notice.  This Legal Notice and all relationships established between Aquentus, the User of the Website and its services will be governed by the provisions of Spanish legislation.

 

– Last review: November 2023

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